Creative Communities - BC Library Conference 2015
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Thursday, May 21 • 11:15am - 11:58am
T06 - Small Changes, Big Impact: New and Affordable Solutions for Document Delivery LIMITED

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Limited Capacity seats available

Interlibrary loan has long been a staple service for academic libraries. For many small to mid-sized institutions, ILL traditionally offered a low-cost - but slow and paper-based - way for libraries to expand user access to resources. Fortunately, new and inexpensive technologies are allowing libraries to re-imagine ILL. Since 2012, Langara College, Emily Carr University, and The Centre for Accessible Post-secondary Education Resources of British Columbia (CAPER-BC) have revamped their ILL and document delivery services using TitanFile, a Canadian post-to-web service that specializes in secure document sharing services. TitanFile has vastly improved delivery times, increased user satisfaction, and generated useful usage data on upload/download rates, more than doubling ILL use at Langara. With online delivery, ILL is increasingly seen as a "patron driven" acquisition tool, helping libraries deal with static budgets and steadily rising journal costs. This session will be of interest to those looking to move to online ILL delivery or explore alternatives to existing document delivery tools. It will demonstrate how tools that were not developed for the library market can be effectively incorporated into library workflows. Ample time will be provided for questions and information sharing about ILL practices.


Alison Curtis

Alison Curtis is the Collection Development Coordinator at Langara College Library. She enjoys all things collection and teaching-related, plus the usual librarian things (books, chocolate, wine) and riding her bike. Outside the library, she's a budding shop steward and aspires to... Read More →

Tara Robertson

Tara Robertson is the Accessibility Librarian at CAPER-BC. She manages alternate format production of textbooks and other course materials for post-secondary students with print disabilities. She also advocates for students with print disabilities and collaborates with other organizations... Read More →

Hillary Webb

Hillary Webb has been the Systems and Technical Services Librarian at Emily Carr University for the last two years and before that was the visual resources librarian at NSCAD University in Halifax. Her research interests include engagement with students on social media and the possibility... Read More →


Thursday May 21, 2015 11:15am - 11:58am PDT
Sheraton Vancouver Airport Hotel, Cedarbridge Room 7551 Westminster Highway, Richmond, BC
  • Sponsored by: TitanFile