Creative Communities - BC Library Conference 2015
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Thursday, May 21


T05 - Creating Communities with Open Badges
Limited Capacity seats available

Libraries can support lifelong learning, not only by providing resources but by facilitating the creation of communities that learn together. This talk will look at how digital icons known as Open Badges can be used to facilitate connections within a learning community. Open Badges are issued in recognition of an accomplishment or skill, and their value differs from other forms of recognition because they are “Open” which means they can be transmitted from the issuing website to a social media site like LinkedIn. To ensure that no contextual meaning is lost when the badge is taken out of the issuing website, badges have metadata embedded into them. This typically includes the name of the organization that issued the badge, the name of the person who earned it, and what they had to do to earn it. This session will explore badge programs that foster a tightly-knit learning community. We will examine badge programs where the visibility of earned badges, community recognition of online participation, and the complexity of criteria for badge earning have helped to build a community with a shared focus and engagement in learning outcomes. We will also discuss the possibilities open badges have to further lifelong learning and community development in a library environment. This presentation will also encourage participation and collaboration through a hands-on component. Using a toolkit provided by the presenters, participants will work in groups to create a badge for a specific learning community. They will share their creation with the rest of the audience and explain how they tailored their design to facilitate learner engagement.


Kate Chandler

Kate Chandler is a graduate student at the School of Library, Archival and Information Studies at UBC. She is the assistant to UBC’s Open Badges project, and researches Open Badge programs as part of her work.

Erin Fields

Erin Fields is the Liaison Librarian in the Humanities and Social Sciences and the Flexible Learning Coordinator for UBC Library. Her current work involves co-leading a Teaching and Learning Education Fund grant on the application of open badges in three programs at UBC (badges.o... Read More →


Thursday May 21, 2015 9:15am - 10:30am
Sheraton Vancouver Airport Hotel, Cedarbridge Room 7551 Westminster Highway, Richmond, BC
  • Sponsored by: iSchool @ UBC


T13 - LGBTQ YA Readers’ Advisory: Overcoming Challenges to Readers' Advisory for an Elusive Patron Population
Limited Capacity seats available

Canadian teenagers like to read about Canadian characters. What if announcing at the reference desk "I'm a Canadian" was daunting to a teenager? What if when she said it, the reference desk person had trouble helping her find resources? LGBTQ YA readers are an important and unique subset of Canadian readers. Let's look at strategies for putting books into their hands. We'll explore various studies on the subject and present findings from our own survey circulated to Gay Straight Alliance High School Clubs in 2015. As part of the session, we'll provide attendees with the opportunity to fill out optional surveys. Results from these will be compiled and shared electronically afterward. The PowerPoint of the Session, together  with Reading Lists, etc., will also be shared. So bring your strategies, your questions, your challenges and your favourite LGBTQ titles. We're hoping you'll leave energized with many titles to recommend and many ideas about how to recommend them.


Robert Bittner

Robert Bittner, SSHRC CGS Doctoral Fellow Instructor - EDUC 465 (Children’s Literature), Simon Fraser University Vancouver Children's Literature Roundtable Steering Cttee PhD Candidate, Simon Fraser University. Rob Bittner is a PhD Candidate in the department of Gender, Sexuality... Read More →

Helen Wilding Cook

Helen Wilding Cook is the Children's & YA Collection Development Coordinator at Library Bound Inc. She started working in a book store twenty-three years ago where she was in charge of the Children’s and YA Department. From there she joined a book wholesaler - again specializing... Read More →

Jenny Fry

Jenny Fry is the Information Services Librarian at City Centre Library (Surrey Libraries). Jenny earned her MA in Gender Studies at UNBC in Prince George in 1997, and her MLIS in Library and Information Studies from the SLAIS at the UBC in 1999. She has worked in a variety of non-profit... Read More →


Thursday May 21, 2015 1:30pm - 2:43pm
Sheraton Vancouver Airport Hotel, Westminster Ballroom 2 7551 Westminster Highway, Richmond, BC
  • Sponsored by: Library Bound Inc.


T15 - More Research into Practice: the Latest from the iSchool at UBC
Limited Capacity seats available

This session will offer a potpourri of current research projects underway at the School of Library, Archival and Information Studies, the iSchool at UBC.  A panel of five current faculty members and doctoral students will paint a picture of the questions driving their research, the projects underway to find answers to those questions, and the emerging results.  Research topics range from e-government information to learning analytics, from collaborative crowdsourced projects to information avoidance, and more.  We will encourage questions and suggestions from the audience and look forward to catching up with alumni and all those interested in the burning research questions of library and information studies!


Colleen Addison

Colleen Addison is a PhD Candidate at the iSchool @ UBC. Ms. Addison holds an MA in Creative Writing and an MLIS from the University of Western Ontario. Her PhD research is focused on the issue of information avoidance in the health domain.

Luanne Freund

Dr. Luanne Freund is Associate Professor at the iSchool @ UBC. Dr. Freund teaches information services and does research in information retrieval and access to information. She has a particular interest in e-government and the open data movement.

Sarah Gilbert

Sarah Gilbert is a PhD Student at the iSchool @ UBC. Ms. Gilbert holds an MLIS from Dalhousie University. Her doctoral research is focused on the motivations for participation in crowdsourced projects.

Caroline Haythornthwaite

Dr. Caroline Haythornthwaite is Professor and Director at the iSchool @ UBC Dr. Haythornthwaite does research in a range of areas including Internet research, social informatics and online learning/learning analytics.

Lisa Nathan

Dr. Lisa Nathan is the Assistant Professor at the iSchool @ UBC. Dr. Nathan researches issues related to the design of information systems, sustainability, value-sensitive design and information policy. She coordinates the First Nations Curriculum Concentration at the iSchool.


Thursday May 21, 2015 1:30pm - 2:45pm
Sheraton Vancouver Airport Hotel, Westminster Ballroom 1 7551 Westminster Highway, Richmond, BC
  • Sponsored by: iSchool @ UBC


T17 - Giving Students a Choice
Limited Capacity seats available

For years our librarians have spent September delivering 60+ first year library instruction sessions to students enrolled in first year English classes. This year, we gave students the choice to attend a face-to-face session or to complete videos online; all students then completed a quiz worth 2-3% of their course grade. We surveyed the students about their preferences and tracked their library quiz grades. Not surprisingly, most students choose the online option. The question facing us now is whether this new approach actually works? And for whom? Beyond student preferences, how do we measure success for students, librarians and professors? This session will summarize our study and will open a discussion around creative options for reinventing first year library instruction.

avatar for Barbara Sobol

Barbara Sobol

Undergraduate Services Librarian, UBC Okanagan Library
Barbara Sobol holds the position of Librarian, Undergraduate Services at the UBC, Okanagan Campus Library in Kelowna, BC. She coordinates the library's first year instruction program, supervises the Library Service Desk and manages many projects and campus relationships focused on... Read More →


Thursday May 21, 2015 3:15pm - 3:55pm
Sheraton Vancouver Airport Hotel, Westminster Ballroom 2 7551 Westminster Highway, Richmond, BC
  • Sponsored by: Simon Fraser University Library
Friday, May 22


F02 - Can I Actually Use It? Testing Open Textbooks for Accessibility
Limited Capacity seats available

We will briefly describe the process of user testing open textbooks with post-secondary students who have print disabilities. We will focus on the lessons learned in this process and how this data fed into the creation of a toolkit on accessibility for open textbook authors. We will share our failures and reflect on how we would improve this process in the future. This project is a collaboration between BCcampus and CAPER-BC. BCcampus is a publicly funded organization that uses information technology to connect the expertise, programs, and resources of all B.C. post-secondary institutions under a collaborative service delivery framework. BCcampus is the lead organization for the open textbook project in BC. The Centre for Accessible Post-secondary Education Resources of British Columbia (CAPER-BC) provides accessible learning and teaching materials to students and instructors who cannot use conventional print because of disabilities. An open textbook is a textbook licensed under an open copyright license, and made available online to be freely used by students, teachers and members of the public. They are available for free as online versions, and as low-cost printed versions, should students opt for these.


Amanda Coolidge

Amanda Coolidge is a Manager of the Open Education program at BCcampus. Amanda supports the development and sharing of open educational resources in BC. She project manages the adoption, adaptation, and creation of OER and provides technical and instructional design support for the... Read More →

Tara Robertson

Tara Robertson is the Accessibility Librarian at CAPER-BC. She manages alternate format production of textbooks and other course materials for post-secondary students with print disabilities. She also advocates for students with print disabilities and collaborates with other organizations... Read More →

Friday May 22, 2015 9:00am - 9:43am
Sheraton Vancouver Airport Hotel, Richmond C Room 7551 Westminster Highway, Richmond, BC


F08 - Rethinking Screentime: Apps, Parents, and Families
Limited Capacity seats available

Evidence-based library practice is not so simple when the research is just emerging. For years we’ve advised families to limit children’s screen time, based on guidelines rooted in television research. Today’s touchscreen devices provide very different opportunities for families. These devices are so new, we don’t yet have a body of research to support best practices, leaving families with conflicting messages about appropriate media use.  At VPL, we developed programs about using touchscreen apps to support children in developing early literacy skills, and in creating, interacting, and learning. Apps for Your Little Ones and Apps for Your School-Age Kid are programs for parents and caregivers focusing on how to use apps. Instead of a list of recommended apps, we walk parents through the practical aspects of sharing or encouraging positive app use. We talk about apps in the context of family activities - how they can be tools for early literacy and facilitate creativity. We show how apps can have a role in talking, singing, reading, writing, and playing with children, and how apps can give older children opportunities to create, socialise, and discover. We will describe the rational, content, and practical aspects of these programs, our experiences delivering them to different communities, and the lessons we learned. We will demo some of the apps we explored with our parents. We will give you the materials to take and adapt this program for your community. Let’s look beyond outdated media guidelines and ask how our families are really using technology.


Francesca de Freitas

Francesca de Freitas is a Children's Librarian at the Vancouver Public Library. As a librarian, mother to two experiments in perpetual motion, and an escaped web developer, Francesca delights in sharing the wondrous world of stories available to children - in all its forms - including... Read More →

Lindsey Krabbenhoft

Lindsey Krabbenhoft is an auxiliary Children’s Librarian at the Vancouver Public Library. She also runs a storytime YouTube channel and blog called Jbrary with her friend Dana. She tweets on the regular about librarianship, apps, and her 3-year-old niece at @lmkrabbenhoft.


Friday May 22, 2015 10:00am - 11:13am
Sheraton Vancouver Airport Hotel, Westminster Ballroom 3 7551 Westminster Highway, Richmond, BC
  • Sponsored by: Library Services Centre


F12 - Get Real! Questionnaire Design, Administration, and Analysis in a Small-Town Community
Limited Capacity seats available

It's become easier than ever to survey your library's stakeholders; online survey tools such as Survey Monkey have made it possible for anyone to create and disseminate questionnaires, and more and more of the people we serve are online. Moreover, the ways in which libraries report to their stakeholders has shifted in recent years, from traditional metrics such as input and output statistics, to measures of effectiveness, i.e. outcomes and impact--further necessitating the use of qualitative research methods such as questionnaires. As the result, it's more important than ever for library professionals to be proficient in survey design, administration, and analysis, so that we might strive towards the gold standard when conducting our research, and act confidently on the data that we collect. In this session, we’ll summarize and present the leading library assessment literature and review the best practices for survey design, distribution, and data analysis. We’ll then compare these to our recent experience at the Squamish Public Library, designing and administering the 2013 Community Input Survey, as a means to gather information about our users’ expectations, experiences, and values. Beyond just collecting these data, we’ll also talk about how we incorporated this information into our strategic plan, and the ways in which we’ve acted on this information to date.


Hilary Bloom

Hilary Bloom has been with the Squamish Public Library since 2002, first as a circulation desk staff member and later as children’s librarian and deputy director. After several years of auxiliary work for the library, she became the director of library services in January of 2014... Read More →

Chelsea Jordan-Makely

Chelsea Jordan-Makely is the Public Services Librarian at Squamish Public Library and a firm believer that diligent, continual library assessment is essential to the success of any library system. She has worked in libraries in Tanzania, South Africa, the U.S. and Canada, and has... Read More →

Friday May 22, 2015 11:30am - 12:10pm
Sheraton Vancouver Airport Hotel, Westminster Ballroom 3 7551 Westminster Highway, Richmond, BC


F18 - Learning beyond the School: Libraries and Learning Transformation
Limited Capacity seats available

BC’s Education Plan is based on a simple vision: Capable young people thriving in a rapidly changing world. To achieve this, we need an education system that better engages students in their own learning and that fosters the skills and competencies they will need to succeed.

Join Rod Allan, formerly the Superintendent for Learning (Ministry of Education), and now the Superintendent of Schools, SD 79 Cowichan Valley, for a discussion of education transformation and personalized learning in BC. In a more personalized world where more learning happens outside of a standard K-12 classroom, what are the opportunities and challenges for communities and libraries?  There will be time for Q & A.


Paige MacFarlane

Paige MacFarlane, Assistant Deputy Minister (Ministry of Education)


Rod Allen

Rod Allen is the Superintendent of Schools, SD 79 Cowichan Valley. As the most recent Superintendent of Learning, with the BC Ministry of Education, Rod has a key leadership role in British Columbia’s transformation to personalized learning. Prior to joining government he was a... Read More →

Friday May 22, 2015 1:30pm - 2:44pm
Sheraton Vancouver Airport Hotel, Cedarbridge Room 7551 Westminster Highway, Richmond, BC


F19 - Cancelled: Public Engagement for Public Libraries - Make it Fun, Make it Count
Limited Capacity seats available

Our apologies - due to speaker illness, this session has been cancelled as of Thursday evening.

Delegates scheduled to attend this session may attend another session in this time slot - there is no need to notify Conference organizers which session you've selected.


Daphne Wood

Daphne Wood is the Director of Planning & Organizational Development at Vancouver Public Library. Daphne joined Vancouver Public Library in March 2009. Her experience in the public, private and non-profit sectors includes strategic planning, media relations, community development... Read More →


Sam Bradd

Sam Bradd ia the Principal at Drawing Change. Sam is a graphic facilitator. He listens and draws to support organizations in doing their best work – from dialogue, to strategic planning, to engagement. Sam is a trained process facilitator with 15 years’ experience and a Masters... Read More →

Emory Davidge

Emory Davidge is the Principal at The Public Good: Planning + Public Engagement. Emory is a community planner with a specialization in library planning and engagement. She has completed strategic plans and the associated engagement processes with the Vancouver Public Library, Winnipeg... Read More →

Friday May 22, 2015 1:30pm - 2:44pm
Sheraton Vancouver Airport Hotel, Westminster Ballroom 2 7551 Westminster Highway, Richmond, BC
  • Sponsored by: EBSCO